MON - FRI: 8AM TO 4:30PM | SAT: 9AM TO 3PM
MON - FRI: 8AM TO 4:30PM | SAT: 9AM TO 3PM
In January, we received a call from Joe, a new customer dealing with a leaking hot water tank. He was looking for a replacement to service the second half of his home and wanted to understand his options. During our initial conversation, we introduced the idea of upgrading to a Navien on-demand water heater—a system that offers energy efficiency, compact design, and the ability to run up to three showers simultaneously without running out of hot water.
Joe was intrigued by the long-term savings and space-saving benefits, and wanted to learn more.
To provide a clear path forward, our lead estimator, Kevin, promptly visited Joe’s home. On-site, he walked Joe through the benefits of a tankless system and answered all his questions, helping him feel confident about making the switch.
After a full assessment and precise measurements, Kevin collaborated with our installation team to put together the most competitive pricing possible. Once approved, we scheduled the job quickly—and our expert installers ensured the work was completed efficiently and on time, restoring hot water to the home with minimal disruption.
Joe was thrilled—not just with the system itself, but with the clean, professional installation.
He told us how much he appreciated the sleek configuration and how much better the Navien system
looked and performed compared to the bulky old tank.
We’re proud to have earned Joe’s trust on his very first call with us, and even prouder to deliver
solutions that exceed expectations.