MON - FRI: 8AM TO 4:30PM | SAT: 9AM TO 3PM
MON - FRI: 8AM TO 4:30PM | SAT: 9AM TO 3PM
Reid Brothers Plumbing & Heating Ltd. is a customer-focused plumbing, heating, and air conditioning company that has been providing exceptional service since 1976. Located in Vancouver, BC, our mission is to become the premier service company in Vancouver & Richmond, British Columbia, delivering high-quality solutions that meet our customers’ needs and provide long-term value.
At Reid Brothers, we strive to create raving fans with every interaction. We understand that the best compliment we can receive is a recommendation from a satisfied customer. Whether you contact us over the phone or in person, our goal is to provide an experience that leaves you happy with our products, services, and most importantly, our employees. We value your choice to work with us and will go above and beyond to ensure your satisfaction every time.
Commitment to Excellence: We are passionate about delivering high-quality solutions that meet our customers’ needs and provide long-term value. Our skilled craftsmen take pride in their work and bring a sense of integrity and professionalism to every job site.
Accountability: We take ownership of our work and are accountable to our customers and each other. If mistakes occur, we will work diligently to correct them and ensure your
satisfaction. Dependability and responsibility are key principles we uphold.
Collaboration: We believe in the power of collaboration and encourage all employees to share their industry knowledge, expertise, and best practices. By working together, we
become stronger, more successful, and better equipped to solve any challenges we encounter.
Continual Improvement: We foster a culture of ongoing improvement and innovation. We empower our team members to share new techniques and approaches that can make our business more successful and efficient. Every idea is valuable and may spark new ideas or alternative solutions.
Ongoing Development: We are committed to lifelong learning and supporting our employees in achieving their career goals. Whether it’s acquiring new skills or pursuing accreditations, we provide opportunities for personal and professional growth.
Respect: We value the time of our customers and colleagues alike. We listen actively and open-mindedly, aiming to understand and address your needs. We welcome constructive feedback and strive to deliver and receive it respectfully and positively. We recognize and appreciate the efforts and achievements of others.
Integrity: Doing the right thing, in the right way, is at the core of everything we do. We never take shortcuts or look for the easy way out. When you trust us with your home or business, we understand the importance of preserving that trust and protecting your property.
Skilled and Professional Technicians: Our tradespeople are highly skilled, technically qualified, and a pleasure to have in your home. They exhibit professionalism, politeness, and a strong sense of pride in their work. We take extra care to protect your property, using floor coverings and cleaning up after ourselves.
Practical Advice and Suggestions: Our precision tune-up specialists ensure your equipment’s safety and operational efficiency, maximizing fuel efficiency and identifying potential faults. This helps you save money on your fuel bills, avoid costly breakdowns, and extend the lifespan of your equipment.
Multiple Payment Options: We offer convenient payment options, including cash, checks, online bill payments and credit card payments through our payment portal.
Compliance and Peace of Mind: We comply with all codes, licenses, and laws, providing you with peace of mind. Hiring a licensed and insured contractor like Reid Brothers Plumbing & Heating Ltd. ensures liability protection and avoids potential disputes with insurance claims or workmanship issues.
Skilled and Professional Technicians: Our tradespeople are highly skilled, technically qualified, and a pleasure to have in your home. They exhibit professionalism, politeness, and a strong sense of pride in their work. We take extra care to protect your property, using floor coverings and cleaning up after ourselves.
Practical Advice and Suggestions: Our precision tune-up specialists ensure your equipment’s safety and operational efficiency, maximizing fuel efficiency and identifying potential faults. This helps you save money on your fuel bills, avoid costly breakdowns, and extend the lifespan of your equipment.
Multiple Payment Options: We offer convenient payment options, including cash, checks, online bill payments and credit card payments through our payment portal.
Compliance and Peace of Mind: We comply with all codes, licenses, and laws, providing you with peace of mind. Hiring a licensed and insured contractor like Reid Brothers Plumbing & Heating Ltd. ensures liability protection and avoids potential disputes with insurance claims or workmanship issues.
Access to the Best Products and Services: We prioritize your family’s safety by conducting ongoing safety training, and employing rigorous screening processes for our technicians. You can trust that only trustworthy and reliable professionals will be working in your home.
Focus on Safety: We value the time of our customers and colleagues alike. We listen actively and open-mindedly, aiming to understand and address your needs. We welcome constructive feedback and strive to deliver and receive it respectfully and positively. We recognize and appreciate the efforts and achievements of others.
Cost Savings and Discount Programs: Our customer discount programs, such as the Home Comfort Agreement, offer savings on repairs, reduced energy use, and priority service. You can enjoy peace of mind with annual equipment maintenance and benefit from discounts and special savings.
Service When You Need It: We focus on service and repairs rather than new construction, ensuring that our technicians are available to meet your service needs promptly and efficiently.
Technical Excellence and Support: Our technicians undergo ongoing technical training and receive support from experienced supervisors and office staff. With well-stocked service vehicles and cutting-edge communication technology, we deliver top-quality service to you.
Access to the Best Products and Services: We prioritize your family’s safety by conducting ongoing safety training, and employing rigorous screening processes for our technicians. You can trust that only trustworthy and reliable professionals will be working in your home.
Focus on Safety: We value the time of our customers and colleagues alike. We listen actively and open-mindedly, aiming to understand and address your needs. We welcome constructive feedback and strive to deliver and receive it respectfully and positively. We recognize and appreciate the efforts and achievements of others.
Cost Savings and Discount Programs: Our customer discount programs, such as the Home Comfort Agreement, offer savings on repairs, reduced energy use, and priority service. You can enjoy peace of mind with annual equipment maintenance and benefit from discounts and special savings.
Service When You Need It: We focus on service and repairs rather than new construction, ensuring that our technicians are available to meet your service needs promptly and efficiently.
Technical Excellence and Support: Our technicians undergo ongoing technical training and receive support from experienced supervisors and office staff. With well-stocked service vehicles and cutting-edge communication technology, we deliver top-quality service to you.